Grievances

At times, a situation may arise where parents or students have a concern where their or their child’s needs have not been adequately meet or addressed.

Relationships are very important in any community but in Catholic schools, quality relationships between all stakeholders are paramount. At the centre of any quality relationship is trust. Children must feel that the school and home is united in expectations and desired outcomes. 

When addressing a grievance the integrity and respect of all individuals must be upheld, the discussion should be calm and collaborative, and the response pastoral and in line with school and diocesan policy and procedures. Grievances or problems are not suitably handled via “car park gossip” or through negative and highly emotive conversations.

If a parent has a concern it is important to discuss this with his/her child’s classroom teacher or with the member of staff the concern exists.

For further information consult the Grievance Policy on the diocesan website.